I find myself currently unemployed, in a strange land with no friends.
Itchy_turd - 2/19/2006 10:33:00 AM
Why are you suddenly unemployed? What happened at/with Computer Cafe?
Chuck - 2/19/2006 12:15:00 PM
It was probably day 90 at Computer Cafe when they chose to fire me.
Looking back, I feel that I knew the job well enough. It was that I gave the impression that I didn't.
For example, I get a caller who has a problem that cannot be fixed over the phone. After 15 minutes of troubleshooting they demand to talk to someone "who knows what they're doing."
I ask someone else to take the call. And in their eyes, I look like I don't know what I'm doing.
Irate callers, idiot callers, and anyone who has a problem that cannot be solved ends up asking for someone else.
I never fit in the clique of Computer Cafe either. I feel that had some effect on my employment there. This was even mentioned as I was let go.
As an addendum to the story, about a year and a half after being let go there the woman who had actually fired me came into Walgreens. On two occasions, once while I was in the photo lab, and once in the pharmacy she offered me a job at the cafe. "I can't even remember why we got rid of you," she said.
Well good for you, and thanks for the severence package, but I'm doing just fine now.
Itchy_turd - 3/11/2006 09:19:00 PM
At least my job on the phone is more cut-and-dry, by now I know the answer to just about any bullshit question a customer can ask me that related to my department or most of the others, and I've taken well to the art of condescendingly making them sound like a jackass when necessary...
And if I can't do that I say "Hold one moment" and transfer the call somewhere else. Hell, if I'm not going to make a sale off the call what do I care?
But yeah, when you act timid over the phone, you'll get some callers that try to chew you up and spit you out. Now it seems at your current job you've taken to being able to stand your ground and put it right back on them.
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